Medicaid Patients

(1) Referral from Doctor

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​​All Medicaid children and adolescents must have a referral from their pediatrician. Unfortunately, we cannot accept any Medicaid child or adolescent without a referral from their doctor, indicating that it is medically necessary for them to receive outpatient counseling.

(2) Parents with Custodial Paperwork

  1. Before scheduling an appointment with our office, you are required to email or fax:​​ Insurance or Medicaid card(s) (front and back).​
  2. Court documents* indicating the person legally responsible for the child or adolescent and the parent that has the legal right to obtain medical services for the minor.

*Please note that the entire court document/divorce decree must be sent in advance of the first appointment. Court documents must be signed by both parties, lawyers, judge, or other court official.
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(3) Insurance (primary) & Medicaid (secondary)

If a Medicaid client has another insurance (i.e., BCBS, Cigna, etc.) as primary and Medicaid as secondary, you must:

  1. Contact Medicaid and the primary insurance to update your coordination of benefits.*​
  2. Email/fax a copy of both the primary insurance and Medicaid cards

​*An appointment cannot be scheduled until Medicaid is aware of the primary insurance.

​(4) Medicaid Plans
​Unfortunately, our office no longer accepts the following plans:
  • Louisiana Health Care Connections
  • Healthy Blue
  • Adults (21 y/o and older, any plan)

Our office does accept the following plans:
  • Aetna Medicaid
  • Amerihealth Medicaid
  • United Health Care Medicaid