Before Scheduling

​
​We understand that you are eager to schedule an appointment, however, before contacting our office, we recommend that you review the guidelines below:

​​Clients with Insurance Policies

1. Contact your insurance to verify eligibility and benefits.
2. Does your plan cover behavioral health/mental/nervous?
3. Does the deductible apply?
4. If so, how much has been applied towards the deductible?
5. Is there a copay (office visit or specialist)?
6. Does your plan cover individual, family, or couple's counseling?
7. Is prior authorization for counseling required?

**Please note that while you have health insurance (BCBS, Cigna, etc), it does not necessarily mean that you have behavioral health or mental health coverage. To prevent future billing problems, it is strongly recommended that you contact your insurance company to learn whether outpatient psychotherapy is a covered benefit under your plan.
​

---

Clients with Medicaid

​For clients with Medicaid, please click here for more information.
​

---

​​Parents with Custodial Paperwork
​

1. Before scheduling an appointment with our office, you are required to email or fax:​​ Insurance or Medicaid card(s) (front and back).​
2. Court documents* indicating the person legally responsible for the child or adolescent and the parent that has the legal right to obtain medical services for the minor.

*Please note that the entire court document/divorce decree must be sent in advance of the first appointment. Court documents must be signed by both parties, lawyers, judge, or other court official.
​